Zum Hauptinhalt springen

Ticket Insurance, Terms & Conditions

Billetto, in collaboration with Europaeiske ERV Ticket Insurance, offers cancellation insurance on your purchase.

  • What does the insurance cover?

    Cancellation cost in case of:

    • Acute illness of the insured, immediate family of the insured or others with whom the insured purchased their ticket for the event.

      Fire or burglary of own residence in the immediate period of time leading up to the event starting time.

      Divorce or separation.

      An unexpected termination of employment (from the side of the employer) within three months of the event starting time.

      If the ticket holder does not pass an exam and is due to re-sit said exam.

      Find the full terms and conditions here

  • I want to make use of my insurance. How should I proceed?

    Submit your claim here: www.europaeiske.dk/no/privat/gjor-krav/

  • I have a question regarding my insurance purchase and/or my coverage claim rights. Whom should I contact?

    All questions regarding the Europaeiske ERV Ticket Insurance should be directed to customer support info@erv.dk or phone +45 33 25 25 25

  • Are Billettos customer support able to help me?

    No. If you have a valid ticket insurance, you can claim online at: www.europaeiske.dk/no/privat/gjor-krav/ You are can also contact Europaeiske ERV on info@erv.dk or +45 33 25 25 25

Find the full terms and conditions here