Service is the new mantra. Everybody from traditional product companies to shopping malls are looking for ways to improve the customer experience.

In the network, we will mix participants from traditional industries, healthcare, hotel and restaurant, professional services and other sectors, all interested in improving their service deliveries. We will explore best practices and ways to improve. We will find ways to innovate!

This breakfast seminar and workshop is the start of a journey we do together. We will create a network of professionals, dedicated to service management and innovation.

Agenda,
8.00 Meet and Greet
8.15 Introduction to the meeting
8.30 Inspirational presentation
8.45 Workshop on how a network for service management can add value to participant organizations
9.10 Discussion on preferred topics and solicited content
9.20 Wrap up
9. 30 End